We're confident enough in our bike fitting service that we stand behind it with a 100% satisfaction guarantee. If you are not happy, we'll refund your money, subject to only the condition that you agree to one follow up consultation with us before making any changes or requesting a refund. (Obviously, if you go home and start playing with the bike setup on your own, there's no refund.) We realize that there can be an iterative nature to fitting, which is why we offer free follow-up consultations within 1 year of your original fitting date.